Legal
Privacy Policy
Your privacy matters to us.
Last updated: June 2025
1. Information We Collect
We collect the following information when you use qotn.in: • Name, email address, phone number when you create an account • Delivery address when you place an order • Payment information (processed securely — we do not store card details) • Order history and preferences • Device and browser information for analytics
2. How We Use Your Information
We use your information to: • Process and deliver your orders • Send order confirmations and shipping updates • Provide customer support • Send promotional emails (you can unsubscribe anytime) • Improve our website and products
3. Information Sharing
We do not sell your personal information. We share data only with: • Shipping partners to deliver your orders • Payment gateways to process payments (Razorpay) • Email service providers to send transactional emails
4. Data Security
We use industry-standard encryption and security measures to protect your personal information. Passwords are stored as encrypted hashes and never in plain text.
5. Cookies
We use cookies to improve your browsing experience and remember your preferences. You can disable cookies in your browser settings but some features may not work correctly.
6. Your Rights
You have the right to: • Access your personal data • Request correction of incorrect data • Request deletion of your account and data • Unsubscribe from marketing emails To exercise these rights, email us at Helloqotn@gmail.com
7. Contact
For privacy related queries: Helloqotn@gmail.com